Remittance transfer email status messages
Remittance transfer messages are sent to the email address specified in the RemittancePaymentEmailInternalRecipient configuration. The following table lists and describes the emailed status messages.
| Transfer Status | Message Details |
|---|---|
| Remittance transfer on the scheduled processing date is successful. |
Internal recipient receives a "payment processed confirmation" email with the text specified in the configuration setting, |
| First remittance transfer attempt fails |
Internal recipient receives an "unsuccessful initial processing attempt" email:
The transfer is re-attempted once an hour for 24 hours. The following rows in this table explain what happens if the repeated attempts fail or succeed after 24 hours. |
| Successful subsequent transfer attempt on the process date (or before EFT cutoff time for EFT payments) |
Internal recipient receives a "payment processed confirmation" email with the text specified in the configuration setting, |
| Successful subsequent transfer attempt after the process date (or after EFT cutoff time for EFT payments) |
Internal recipient receives a "processed late" email. The recipient should review the remittance data and make adjustments, as necessary, to dates or damages
Note: The EFT deposit date is calculated as the actual transfer date + float days instead of the usual payment process date + float days. This is because the late posting causes the GAP-EFT-DETAIL file records to be written late, which will then go out on a later ACH file and have a later actual deposit date. Check transactions will still have a null (blank) deposit date, same as on-time postings.
|
| Transfer fails after 24 hours |
Internal recipient receives a "failed to process" email:
Take note of the message ID from the email and report it to your basys representative. basys will work with you to address the issue. The remittance is rolled back. |